Terms of Service

Last Updated: May 18, 2026

These Terms of Service, together with any additional terms, rules, policies, or notices referenced in them, are referred to as the "Terms."

These Terms govern your access to and use of HeidiAndFrank.com, including our website, pages, accounts, memberships, subscriptions, paid digital content, downloadable content, newsletters, contests, promotions, audio and video features, comments, forms, and related online services that link to these Terms. We refer to these services collectively as the "Site."

"Heidi and Frank," "we," "us," and "our" refer to HeidiAndFrank.com.

By accessing or using the Site, creating an account, purchasing a membership or subscription, purchasing or accessing paid digital content, downloading content, submitting content, entering a promotion, or otherwise using any Site feature, you agree to these Terms.

If you do not agree to these Terms, do not use the Site.

1. Eligibility

You must be at least 18 years old to create an account, purchase a membership, purchase paid content, submit content, enter contests or promotions, or use interactive features on the Site.

Children under 13 may not use the Site or submit personal information to us.

If you are between 13 and 17 years old, you may use publicly available portions of the Site only with the involvement and consent of a parent or legal guardian, unless the Site feature expressly requires you to be 18 or older.

By using the Site, you represent that you meet the eligibility requirements in these Terms and that you have the legal authority to enter into these Terms.

We may refuse, suspend, or terminate access to the Site, accounts, memberships, subscriptions, paid content, content streams, downloads, archives, or interactive features at any time as permitted by these Terms and applicable law.

2. Privacy

Your use of the Site is subject to our Privacy Policy, which explains how HeidiAndFrank.com collects, uses, discloses, retains, and protects personal information.

The Privacy Policy is incorporated into these Terms by reference.

These Terms do not limit any privacy rights you may have under applicable law.

Information about cookies, Google Analytics, cookie settings, Global Privacy Control, privacy choices, and privacy requests is available in the Privacy Policy.

Privacy requests, including requests to access, correct, or delete personal information, may be submitted as described in the Privacy Policy.

Deleting personal information may affect your ability to access your account, memberships, subscriptions, paid content, digital downloads, purchase history, customer support, or other Site features. Certain records may be retained where permitted or required by law, including for security, fraud prevention, legal compliance, accounting, tax, chargeback, subscription, purchase, dispute-resolution, and recordkeeping purposes.

3. Accounts and Account Security

You may need an account to access certain Site features, including memberships, subscriptions, paid content, downloadable content, comments, or other interactive features.

You agree to provide accurate, current, and complete account information and to keep that information updated.

You are responsible for maintaining the confidentiality of your username, password, and account credentials. You are responsible for activity that occurs under your account, except to the extent caused by our failure to use reasonable security measures.

You agree not to:

• share your account credentials with others;
• allow others to access paid content through your account;
• sell, transfer, assign, sublicense, or share your account, membership, subscription, downloads, or paid content;
• use another person's account without permission;
• attempt to bypass authentication, paywalls, access controls, download limits, or security measures.

You must notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts, memberships, subscriptions, content streams, downloads, archives, or access to Site features if we believe there has been unauthorized access, credential sharing, fraud, chargeback abuse, violation of these Terms, or other conduct that harms the Site, users, service providers, rights holders, or our business.

4. Site Content and Intellectual Property

The Site and its content are owned by or licensed to HeidiAndFrank.com and are protected by copyright, trademark, publicity, trade secret, and other intellectual-property and proprietary-rights laws.

Site content may include, without limitation:

• audio;
• video;
• podcasts;
• streams;
• downloadable audio files;
• MP3s;
• archives;
• articles;
• text;
• photographs;
• images;
• graphics;
• logos;
• names;
• designs;
• software;
• clips;
• show materials;
• compilations;
• comments;
• user interfaces;
• other content and materials.

Except as expressly allowed by these Terms or by us in writing, you may not copy, reproduce, distribute, publicly perform, publicly display, publish, modify, create derivative works from, sell, resell, license, sublicense, upload, scrape, archive, mirror, frame, transmit, train artificial-intelligence models on, or otherwise exploit Site content.

All rights not expressly granted are reserved.

5. Limited Personal Use License

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site and Site content for your personal, non-commercial use.

This license does not transfer ownership of any Site content or intellectual-property rights.

You may not use Site content for commercial purposes without our prior written permission.

You may not remove, alter, or obscure copyright, trademark, attribution, or proprietary notices.

We may revoke this license at any time if you violate these Terms or if your use harms the Site, users, rights holders, service providers, or our business.

6. Paid Digital Content, Streams, Archives, and Downloads

The Site may offer paid digital content, downloadable audio, MP3s, podcasts, archives, videos, memberships, subscriptions, streams, and other digital goods or services.

Unless we expressly state otherwise, purchasing or accessing digital content gives you a limited, revocable, non-transferable license to access or use that content for your personal, non-commercial use only.

Purchasing or accessing digital content does not transfer ownership of any intellectual-property rights.

You may not:

• copy, distribute, upload, publish, resell, transfer, share, or publicly perform paid content;
• post paid content to another website, platform, social media account, file-sharing service, or public forum;
• share download links or account access;
• remove digital-rights notices or access controls;
• use paid content for commercial purposes;
• use bots, scripts, scraping tools, artificial intelligence tools, data-mining tools, or other automated methods to access, download, archive, extract, train on, or redistribute content.

Access to paid content, streams, archives, downloads, or features may depend on your account status, membership status, subscription status, payment status, technical availability, and compliance with these Terms.

We may modify, remove, discontinue, or restrict access to particular content, streams, archives, downloads, features, membership benefits, or paid-content items at any time, subject to applicable law and any specific terms disclosed at the time of purchase.

7. Merchandise and Physical Products

The Site may offer merchandise or physical products in the future.

If merchandise or physical products are offered, additional terms may apply at checkout or on product pages, including pricing, taxes, shipping, delivery, return, exchange, refund, and fulfillment terms.

We may use third-party service providers to process, ship, deliver, return, exchange, or support merchandise or physical products.

Product descriptions, prices, availability, and shipping estimates may change without notice, subject to applicable law.

We reserve the right to correct errors, cancel orders, limit quantities, refuse orders, or issue refunds where appropriate and permitted by law.

8. Premium Memberships, Subscriptions, and Automatic Renewal

The Site may offer Premium memberships, subscriptions, paid content plans, or other automatically renewing services.

If you purchase an automatically renewing membership, subscription, or service, the automatic-renewal terms will be disclosed before you complete your purchase. Those terms may include the price, billing frequency, renewal period, cancellation method, and any trial, promotional, discounted, or special terms that apply.

By completing a purchase for an automatically renewing membership, subscription, or service, you authorize HeidiAndFrank.com and our payment processors to charge your selected payment method on a recurring basis at the price and billing frequency disclosed at checkout, plus applicable taxes and fees, until you cancel.

A. Automatic-renewal disclosures

Before you complete an automatic-renewal purchase, we will disclose the material automatic-renewal terms as required by law, including:

• that the membership, subscription, or service renews automatically unless canceled;
• the length of the renewal period;
• the price or range of charges;
• the billing frequency;
• how to cancel;
• any trial, promotional, or discounted terms, if applicable;
• contact information or another method for customer support.

B. Affirmative consent

By completing the purchase, you agree to the automatic-renewal terms presented at checkout and authorize recurring charges.

We may maintain records of your affirmative consent and related transaction information as permitted or required by law.

C. Acknowledgment

After you purchase an automatically renewing membership, subscription, or service, we will provide an acknowledgment that includes the automatic-renewal terms, cancellation policy, and information about how to cancel.

The acknowledgment should be capable of being retained by you and should state that the membership, subscription, or service renews automatically unless canceled.

D. Cancellation

You may cancel an automatically renewing membership or subscription at any time.

If you enrolled online, you may cancel online through your account or through the online cancellation process made available on the Site.

You may cancel your Premium membership by logging into My Account and using the cancellation option:
https://www.heidiandfrank.com/myaccount

You may be required to log in or authenticate your account before completing cancellation.

You may also contact customer support through:
https://www.heidiandfrank.com/contactus

Cancellation will stop future recurring charges, but it may not result in a refund for the then-current paid period unless required by law, stated in the offer terms, or approved by us.

Your access may continue until the end of the then-current paid period unless otherwise stated at checkout, required by law, or determined by us in connection with fraud, abuse, chargebacks, or Terms violations.

E. Renewal reminders, fee changes, and material changes

We will provide renewal reminders, fee-change notices, cancellation confirmations, and material-change notices where required by law.

If we change the price or other material terms of an automatic-renewal plan, we will provide notice as required by law.

F. Failed payments

If a payment method is declined, expired, reversed, charged back, or otherwise unavailable, we may attempt to process payment again, request updated payment information, suspend access, downgrade access, cancel the membership or subscription, or take other action permitted by law.

9. Payments, Taxes, Refunds, and Chargebacks

Payments may be processed by third-party payment processors.

By submitting payment information, you authorize us and our payment processors to charge applicable amounts and process related transaction information.

Payment processors may have their own terms and privacy policies.

You are responsible for all charges incurred through your account, including applicable taxes, fees, purchases, memberships, subscriptions, digital downloads, paid content, and other products or services purchased through the Site.

Prices and availability may change, subject to applicable law and any specific terms disclosed at checkout.

Unless otherwise stated at checkout or required by law:

• membership and subscription fees are non-refundable once charged;
• digital downloads and paid digital content may be non-refundable once accessed, streamed, downloaded, or made available;
• cancellation stops future billing but does not automatically refund prior charges;
• refunds, credits, or partial credits may be provided at our discretion or as required by law.

We may suspend or terminate access if we detect fraud, unauthorized payment activity, chargeback abuse, payment disputes, or other misuse of the Site.

Nothing in these Terms limits rights you may have under applicable consumer-protection laws.

10. Email, Electronic Communications, and Notices

You agree that we may send you electronic communications relating to your account, purchases, memberships, subscriptions, payments, renewals, cancellations, security, privacy, legal notices, policy updates, and other transactional or administrative matters.

These communications may be sent by email, account notice, website notice, cookie banner, or other reasonable electronic means.

You may unsubscribe from promotional emails by using the unsubscribe link in the email or by contacting us at unsubscribe@heidiandfrank.com or privacy@heidiandfrank.com.

Even if you unsubscribe from promotional messages, we may still send transactional, administrative, account, purchase, subscription, payment, security, legal, or policy-related communications.

11. User Submissions and Interactive Features

The Site may allow users to submit, post, upload, transmit, or provide comments, messages, photos, audio, video, contest entries, feedback, ideas, suggestions, questions, or other content. We refer to these materials as "User Submissions."

You are solely responsible for your User Submissions.

You retain any rights you may have in your User Submissions. However, by providing User Submissions, you grant HeidiAndFrank.com a worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, create derivative works from, broadcast, stream, edit, excerpt, and otherwise exploit your User Submissions in any media or format now known or later developed, including in connection with the Site, the show, podcasts, broadcasts, social media, advertising, publicity, promotions, contests, and related business purposes.

To the extent permitted by law, you waive any moral rights, rights of attribution, rights of approval, and similar rights you may have in User Submissions.

You represent and warrant that:

• you own or control all rights necessary to provide the User Submission;
• your User Submission does not infringe, misappropriate, or violate any third-party rights;
• your User Submission does not violate law;
• your User Submission does not contain confidential information you do not have authority to disclose;
• your User Submission does not contain malware, spyware, tracking code, or harmful code;
• your User Submission complies with these Terms and any applicable posted rules.

We may monitor, edit, remove, refuse, or disable access to User Submissions at any time, but we have no obligation to do so.

Do not post personal information, contact information, confidential information, payment information, or information about others in public or interactive areas. Any information you post publicly may be viewed, collected, copied, or used by others.

12. Publicity Release for Submitted Audio, Video, Images, and Promotion Entries

If you submit or provide audio, video, photographs, images, stories, contest entries, messages, comments, or other materials that include your name, voice, image, likeness, handle, biographical information, statements, or other identifying attributes, you grant us the right to use those attributes in connection with the User Submission, the Site, the show, promotions, advertising, social media, broadcasts, podcasts, and related business purposes.

This release applies without additional compensation, unless otherwise stated in writing or required by law.

Separate release terms or official rules may apply to specific contests, sweepstakes, giveaways, events, calls, appearances, recordings, or promotions.

13. Community Rules and Prohibited Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You may not:

• violate any law or regulation;
• violate or infringe the rights of others;
• harass, threaten, abuse, defame, impersonate, intimidate, or exploit others;
• submit obscene, pornographic, hateful, discriminatory, violent, or unlawful content;
• submit content that promotes self-harm, violence, exploitation, or illegal activity;
• submit content containing private information about another person without permission;
• use the Site for unsolicited advertising, spam, chain letters, pyramid schemes, or commercial solicitation;
• upload malware, spyware, viruses, scripts, or harmful code;
• interfere with or disrupt the Site, servers, networks, security measures, or access controls;
• scrape, crawl, archive, harvest, or extract data except as permitted by law and by us in writing;
• use bots, scripts, automated tools, artificial-intelligence tools, or artificial traffic to access the Site or manipulate Site features;
• use Site content to train, test, or develop artificial intelligence, machine-learning, or large-language-model systems without our written permission;
• attempt to bypass paywalls, subscription controls, download limits, authentication, or technical restrictions;
• share, sell, transfer, or sublicense account access, membership access, downloads, or paid content;
• reverse engineer, decompile, or attempt to derive source code from Site software;
• use the Site in a way that harms HeidiAndFrank.com, users, service providers, rights holders, advertisers, sponsors, or others.

Additional posted rules, community guidelines, message-board rules, contest rules, or promotion rules may apply to specific features. Those rules are incorporated into these Terms.

14. Contests, Sweepstakes, Giveaways, and Promotions

The Site may offer contests, sweepstakes, giveaways, promotions, surveys, events, or similar activities.

Those activities may be governed by separate official rules, eligibility requirements, entry terms, prize terms, privacy disclosures, and releases.

If there is a conflict between these Terms and the official rules for a specific promotion, the official rules will control for that promotion.

We may use randomization or administrative tools to assist with selecting winners, verifying eligibility, administering promotions, preventing fraud, and awarding prizes, subject to applicable official rules.

Participation in a promotion does not guarantee winning.

We may disqualify entries or participants for fraud, abuse, ineligibility, Terms violations, rule violations, technical manipulation, or other conduct that undermines the integrity of the promotion.

15. Third-Party Services, Payment Processors, and Embedded Content

The Site may link to or include third-party websites, platforms, payment processors, social features, commenting tools, login tools, audio players, video players, podcast platforms, embedded content, advertisers, sponsors, or other third-party services.

We do not control third-party services and are not responsible for their content, availability, functionality, terms, privacy practices, security, accuracy, or actions.

Your use of third-party services may be subject to their own terms and privacy policies.

The inclusion of third-party links, tools, content, products, or services does not imply endorsement by HeidiAndFrank.com.

16. Copyright Complaints

We respect intellectual-property rights.

If you believe material on the Site infringes your copyright or other intellectual-property rights, you may send a copyright complaint to:

Copyright Contact
Email: legal@heidiandfrank.com

Your complaint should include enough information for us to understand and evaluate the issue, including:

• identification of the copyrighted work or other protected material you claim has been infringed;
• identification of the material on the Site that you claim is infringing and information reasonably sufficient for us to locate it;
• your contact information;
• a statement that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or law;
• a statement that the information in your complaint is accurate and that you are authorized to act on behalf of the rights owner;
• your physical or electronic signature.

We may remove or disable access to allegedly infringing content and may terminate repeat infringers as required or permitted by law.

This section provides a contact method for copyright complaints. It does not designate a DMCA agent unless and until HeidiAndFrank.com separately registers and maintains a designated agent with the U.S. Copyright Office and posts the required designated-agent information.

17. Site Availability and Changes

We may modify, suspend, discontinue, replace, or restrict access to the Site or any feature, account, membership, subscription, stream, archive, download, content, product, or service at any time, subject to applicable law and any specific terms disclosed at the time of purchase.

We do not guarantee that the Site, accounts, streams, archives, downloads, paid content, membership benefits, or any feature will be available uninterrupted, error-free, secure, or compatible with every device, browser, platform, or system.

We may perform maintenance, updates, security changes, technical changes, or other changes that affect availability or functionality.

18. Suspension and Termination

We may suspend or terminate your access to the Site, account, membership, subscription, paid content, streams, archives, downloads, comments, interactive features, or other services if we believe:

• you violated these Terms;
• you violated applicable law;
• your account was used without authorization;
• your payment failed or was reversed;
• you engaged in fraud, abuse, harassment, scraping, credential sharing, chargeback abuse, or unauthorized access;
• your conduct harms or may harm the Site, users, service providers, rights holders, or us;
• suspension or termination is necessary for security, legal, operational, or compliance reasons.

You may stop using the Site at any time.

You may cancel memberships or subscriptions as described in these Terms and in the cancellation process made available on the Site.

Termination of access does not relieve you of obligations incurred before termination, including payment obligations, restrictions on use of content, license obligations, indemnity obligations, and dispute-resolution obligations.

19. Disclaimers

To the fullest extent permitted by law, the Site, Site content, accounts, memberships, subscriptions, streams, archives, downloads, paid content, products, services, third-party features, and all related materials are provided on an "as is," "as available," and "with all faults" basis.

To the fullest extent permitted by law, HeidiAndFrank.com disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and uninterrupted or error-free operation.

We do not warrant that:

• the Site will be uninterrupted, secure, error-free, or available at all times;
• defects will be corrected;
• the Site or servers are free of viruses, malware, or harmful components;
• content will be accurate, complete, current, or reliable;
• any particular content, stream, download, archive, episode, show, feature, membership benefit, or paid-content item will remain available indefinitely;
• paid content will be accessible on every device, browser, or platform;
• third-party services will remain available or function properly;
• any particular result will occur from using the Site.

Your use of the Site is at your own risk.

Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.

20. Limitation of Liability

To the fullest extent permitted by law, HeidiAndFrank.com and its owners, operators, officers, directors, employees, contractors, service providers, licensors, partners, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, service interruption, computer damage, device damage, replacement costs, or loss of use, arising out of or relating to the Site, these Terms, accounts, memberships, subscriptions, digital content, streams, archives, downloads, user submissions, third-party services, or any products or services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site, these Terms, accounts, memberships, subscriptions, digital content, streams, archives, downloads, purchases, or services will not exceed the greater of:

• the amount you paid to HeidiAndFrank.com for the product or service giving rise to the claim during the 12 months before the claim arose; or
• $100.

The limitations in this section apply to all theories of liability, including contract, tort, negligence, strict liability, warranty, statute, and otherwise.

Nothing in these Terms limits liability that cannot be limited under applicable law.

21. Indemnification

You agree to defend, indemnify, and hold harmless HeidiAndFrank.com and its owners, operators, officers, directors, employees, contractors, service providers, licensors, partners, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

• your use or misuse of the Site;
• your account activity;
• your User Submissions;
• your violation of these Terms;
• your violation of law;
• your violation of any third-party rights;
• your fraud, misconduct, negligence, or unauthorized activity;
• your use of third-party services through the Site.

We reserve the right to control the defense and settlement of any matter subject to indemnification, and you agree to cooperate with us in the defense of those claims.

22. Informal Dispute Resolution

Before either party initiates arbitration or a court proceeding, the party asserting a dispute must first send a written notice describing the dispute and requested relief.

Notices to HeidiAndFrank.com must be sent by email to:

legal@heidiandfrank.com

Your notice must include your name, account email address if applicable, contact information, a description of the dispute, and the relief you seek.

We will attempt to resolve the dispute informally for 30 days after receiving notice.

Either party may proceed with arbitration or another permitted proceeding if the dispute is not resolved within that period.

This informal process does not prevent either party from seeking emergency injunctive relief where necessary.

23. Arbitration Agreement and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Except for claims that qualify for small claims court, claims for emergency injunctive relief, claims involving intellectual-property misuse, or claims that cannot be arbitrated as a matter of law, you and HeidiAndFrank.com agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, accounts, memberships, subscriptions, purchases, payments, digital content, streams, archives, downloads, User Submissions, privacy, cookies, analytics, communications, or any related product or service will be resolved by binding individual arbitration.

This arbitration agreement applies to disputes based on contract, tort, statute, fraud, misrepresentation, consumer-protection laws, privacy laws, common law, equity, or any other legal theory.

A. Arbitration rules

Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, except as modified by these Terms.

If AAA is unavailable or declines to administer the arbitration, the parties will confer in good faith to select another neutral arbitration provider. If the parties cannot agree, a court of competent jurisdiction may appoint an arbitration provider.

B. Location and format

The arbitration may be conducted by video conference, telephone, written submissions, or in person, as determined by the arbitrator and the applicable rules.

Any in-person arbitration will take place in Los Angeles County, California, unless the applicable rules or law require a different location.

C. Small claims court

Either party may bring an individual claim in small claims court if the claim qualifies.

D. Individual arbitration only

You and HeidiAndFrank.com agree that disputes will be resolved only on an individual basis.

Neither party may bring or participate in a class action, class arbitration, collective action, representative action, private attorney general action, or consolidated proceeding, except to the extent this waiver is prohibited by law.

The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.

E. Public injunctive relief

If a court determines that a claim for public injunctive relief cannot be waived and cannot be arbitrated under applicable law, that claim may proceed in court only after all arbitrable claims have been resolved in arbitration, unless the court determines otherwise.

F. Mass filings

If 25 or more similar arbitration demands are filed by or with the assistance of the same or coordinated counsel, law firms, organizations, or groups, the parties agree that the arbitrations may be treated as mass filings under the applicable arbitration provider's mass-arbitration procedures.

The parties agree to cooperate in good faith to use procedures designed to promote efficient, fair, and cost-effective resolution, including staged proceedings, bellwether proceedings, mediation, or other procedures approved by the arbitration provider or arbitrator.

G. Fees

Arbitration fees will be governed by the applicable arbitration rules and applicable law.

H. Arbitration opt-out

You may opt out of this arbitration agreement by sending a written opt-out notice within 30 days after you first become subject to these Terms.

The opt-out notice must include your name, account email address if applicable, and a clear statement that you want to opt out of the arbitration agreement in the HeidiAndFrank.com Terms of Service.

Send opt-out notices by email to:
legal@heidiandfrank.com

Opting out of arbitration will not affect any other part of these Terms.

I. Severability of arbitration provisions

If any part of this arbitration agreement is found unenforceable, the remaining parts will remain in effect to the fullest extent permitted by law, except that if the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request for relief may proceed only in court and only after any arbitrable claims are resolved, unless a court determines otherwise.

24. Jury Trial Waiver

To the fullest extent permitted by law, for any dispute that is not subject to arbitration, you and HeidiAndFrank.com knowingly and voluntarily waive any right to a trial by jury.

25. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement above.

For any claim that is not subject to arbitration and is not brought in small claims court, you and HeidiAndFrank.com agree to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, except where prohibited by law.

Your use of the Site may also be subject to other local, state, national, or international laws.

26. California Consumer Notice

Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

1625 North Market Blvd., Suite N 112
Sacramento, CA 95834

or by telephone at 1-800-952-5210.

This notice is provided for California users and does not limit any rights or obligations under these Terms or applicable law.

27. Miscellaneous

A. Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, or other business transaction, or by operation of law.

B. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed from these Terms, and the remaining provisions will remain in full force and effect.

C. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

D. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms, rules, official rules, checkout terms, or policies referenced in these Terms, form the entire agreement between you and HeidiAndFrank.com regarding the Site.

They supersede all prior or contemporaneous agreements, communications, and understandings regarding the Site.

E. Survival

The following sections survive expiration or termination of these Terms or your use of the Site:

• Privacy;
• Site Content and Intellectual Property;
• Paid Digital Content, Streams, Archives, and Downloads;
• Payments, Taxes, Refunds, and Chargebacks;
• User Submissions and Interactive Features;
• Publicity Release;
• Third-Party Services;
• Copyright Complaints;
• Disclaimers;
• Limitation of Liability;
• Indemnification;
• Informal Dispute Resolution;
• Arbitration Agreement and Class Action Waiver;
• Jury Trial Waiver;
• Governing Law and Venue;
• Miscellaneous;
• any other provision that by its nature should survive.

28. Contact Us

For questions about these Terms, contact us at:

HeidiAndFrank.com Legal Contact:
Email: legal@heidiandfrank.com

Customer Support:
https://www.heidiandfrank.com/contactus

Premium Membership Cancellation:
https://www.heidiandfrank.com/myaccount

For privacy questions or privacy requests, please use the methods described in the Privacy Policy, including privacy@heidiandfrank.com and the dedicated Privacy Information Request Form.